General Manager, Digital ID
1:00 PM How Australia Post is Implementing Digital Identity to Enhance the Digital Customer Experience
With a shift to digital and mobile channels, we find ourselves in a new world of rising identity fraud, frequent stories of hackers stealing data, and heightened sensitivity and protections for how our personal data is handled. Digital identity sits at the heart of this. A well designed model for digital identity is needed to ride out the storm and unlock the full potential of the digitised economy.
This session will show you how to:
- Build a mental model for the different aspects of identity we see today.
- Evaluate common identity models used in digital channels today and how these might apply to your organisation.
- Consider strategic trends and how your organisation may be placed to take advantage of these