Navigating the new norm of disruption: 7 steps to lead your organisation through digital transformation

“Harnessing the disruption is not about technology and it’s not about processes. It’s about people and culture and valuing talent to drive change and innovation."
In this case study, Ajay Bhatia, Chief Information Officer at, shares seven key elements organisations should take into consideration when leading digital transformation, in order to take advantage of the potential benefits of digital disruption.

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