Unlocking the Power of Data and Technology to Improve the Customer Experience at Sydney Airport

Unlocking the Power of Data and Technology to Improve the Customer Experience at Sydney Airport

Ahead of the Digital Disruption X Summit 2019 we chat to Peter Thomson, Digital Program Manager at Sydney Airport. In this article Peter chats to us about Sydney Airport’s use of big data, Internet of Things and data analytics and explores how these tools are allowing customers to make relaxed and informed travel decisions across a number of digital channels. 


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